Refund Policy


The following terms are applicable for any Goods and Services You have purchased from Us.


Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions


For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Xeebs Media, 40 Mott Avenue, Bldg # 2, New London, CT 06320.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Xeebs Media, accessible from https://xeebs.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Refunds


Since all Goods provided by Xeebs Media are digital in nature, Xeebs Media has a strict All Sales are Final policy, however, we understand that certain situations may arise which may nullify this policy. Such situations are listed below.


In order for Goods to be eligible for a return, the following MUST apply:

  • Goods does not perform the action/task stated or defined on the Goods sales page AND
  • You have contacted us within 3 days of purchase of Goods AND
  • You have performed and completed all trouble shooting tasks requested by Xeebs Media AND
  • You have provided Us with the necessary permission and access information allowing our troubleshooting team the opportunity to confirm such claims AND
  • Company confirms that the problems/issues are un-fixable AND
  • You have completed all tasks related to initiating refund such as deletion of all copies or Goods purchased.

If you have additional questions, comments, or concerns, please contact us by visiting https://help.xeebs.com and provide us with information relating to your concern.


All refunds will be provided via cancellation of initial payment on the payment system used when placing your order for Goods.


Refunds will occur within 10 days of receipt of final refund request form. (Link will be provided once all above requirements have been satisfactorily met.


Your use of this digital property and any dispute(s) arising out of such use of the digital property  is subject to all applicable laws of the United States of America.


This website may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


Last Updated: 18 April 2018



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